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Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
How do I get service for my Mac?
MacBook: It should be of early 2015 or more up to date. MacBook Air: It should be mid-2012 or more up to date. MacBook Pro: It should be mid-2012 or more up to date. Macintosh Mini: It should be of late 2012 or more up to date. Macintosh Pro: Should be of late 2013. More about macOS High Sierra 10.13 ISO. To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
| MacBook Pro | Out of Warranty |
|---|---|
| 16-inch MacBook Pro | $ 199 |
| 15-inch MacBook Pro with Retina display | $ 199 |
| 13-inch MacBook Pro with Retina display | $ 199 |
| 15-inch MacBook Pro | $ 129 |
| 13-inch MacBook Pro | $ 129 |
| MacBook Air | Out of Warranty |
|---|---|
| 13-inch MacBook Air | $ 129 |
| 11-inch MacBook Air | $ 129 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. Shipping (if required) is an additional $ 19.95.
Accessories
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
| Product | Accessory battery service |
|---|---|
| Magic Keyboard | $ 29 |
| Magic Keyboard with Numeric Keypad | $ 29 |
| Magic Mouse 2 | $ 29 |
| Magic Trackpad 2 | $ 29 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. If shipping is required, we'll add an additional $ 6.95 shipping fee.
Is your Mac covered by AppleCare+?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac models | $ 99 | $ 299 |
These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Mac's serial number.
Get ready for service
Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
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Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
MOV is a common multimedia file format often used for saving movies and other videos files using a proprietary compression algorithm developed by Apple computer. The MOV files can be played on QuickTime media player, which is a built-in media player for most of the videos files that are played on Mac OS X. The files that are saved in .MOV file format are in compressed form, which makes it easier to download and stream video from internet to your Mac computer or other portable media devices. Many of the movies that are available online and the videos that are captured from various DSLR cameras are in .mov format. The MOV format specifies a multimedia file container that contains one or more tracks, each of which stores a particular type of data like audio, video, effects or text.
Since many movie and video files that are available online are distributed in .MOV format, there are many chances were your MOV files get corrupted while downloading or transferring via network. This is not only the reason for corruption of MOV files on MacBook Pro; there are many situations where your MOV files may get corrupted and refuse to play on MacBook Pro notebook.
Some of the common reasons for MOV file corruption on MacBook Pro are mentioned below:
- Interruptions while converting MOV file format into other file format on MacBook Pro can corrupt MOV files
- MOV files can be damaged by virus or spyware that are present on MacBook Pro laptop
- The MOV file may get corrupted due to transfer error, that is occurred while moving the MOV files from MacBook Pro to other storage device or vice-versa
- Missing or truncated index, header corruption, application error and bad sectors are present on MacBook Pro are other causes behind broken MOV files
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All the MacBook Pro user or some of the other problem with MOV file then don’t panic. There are many video repair tools available for fixing corrupted MOV files on MacBook Pro. If you are not familiar of which repair tool use, then here is the efficient MOV file repair tool from Yodot. This application has simple interface and an entirely automated repair process. Even less computer knowledge users can also easily use this software for fixing corrupted MOV files on MacBook Pro.
MOV video repair tool for MacBook Pro:
Yodot MOV Repair is the best video repair tool used by most of the Mac OS X users for fixing their corrupted MOV video files on MacBook Pro and MacBook Air notebooks. This software is extremely efficient in repairing all the MOV files that are corrupted because of file transfer error, firmware error, file system corruption, card error etc. on MacBook Pro. This tool extracts audio and video data from the corrupted MOV file separately and generates a new healthy MOV file without affecting the original source. This application repairs the corrupted MOV files that are damaged on various mobile phones, camcorders, DSLR cameras etc on Mac OS X Leopard, Snow Leopard and Lion systems. This tool easily fixes the MOV, MP4 and M4V video files that are corrupted and does not play on Apple Quick Time player or other media player on MacBook Pro.
How to use Yodot MOV Repair on MacBook Pro:
- Download and install Yodot MOV Repair on MacBook Pro
- Run the software and follow the repair process instructions displayed on screen
- In main screen, click on “Open” option to browse or select the repaired .mov file
- After selecting the path of the repaired MOV file click on “Repair” button
- After this the application starts repair process, which is displayed on processing bar
- Once you finish with the repair process, the application will allow you to preview your repaired MOV files
- You can save your repaired MOV files on the selected volume of MacBook Pro
Suggestions:
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- Don’t use any third party tool for converting MOV files format to other file formats
- It’s better to have backup of your important MOV files
- Use good anti-virus program to remove virus or spyware from MacBook